FEATURES
GOING FOR GOLD
Australia's Gold Coast is well named, what with its endless golden beaches and balmy subtropical weather (most of the time it basks in a 30 degree glow). It's also been the target of a gold rush, amongst both tourists and surfers drawn by the endless kilometres of beach, the best breaks in Australia and the promise of more leisure options than you can shake a golden bough at...
GOA INSIGHT GUIDE
You know about the endless white sand beaches bounded by picture post card palm trees, the historic Portuguese fortresses, the curries with their elaborate ingredients and did we mention the beaches? That's all very well, but we thought you might be interested to learn some lesser-known facts about India's popular southern state...
THE ROYAL RESTAURANT RUNDOWN
Royal's portfolio of resorts in India not only offers quality accommodation in choice locations, but excellent eating options too. Of course, we strongly suggest you sample the local dishes at whatever highly rated eateries are to be found at your destination, but if you feel like just kicking back at your resort, we think you'll be more than satisfied with what's on offer, both in terms of cuisine and ambience...
K SPA INDIA
SPECIAL OFFERS
QUESTIONS AND ANSWERS
Once again, Royal's expert staff tap into their knowledge banks to provide answers for those niggling questions - all with the aim of helping you get the most out of your membership. We always welcome your input - if there's anything that you're unclear about, drop us a line and we'll do our best to resolve it right here in Royal Reporter. This edition, management charges explained, plus we clarify just who or what is RCI...and while we're at it, ICE...
TESTIMONIALS
It's a reflection of the communal atmosphere we try and create here at Royal that we are constantly receiving letters, emails and postcards from members sharing their holiday experiences - whether short notes of thanks or longer tales of good times had...here are just a couple that landed in our mailbox recently...
THIS ISSUE
Welcome to Royal Reporter, your monthly guide to everything that's happening in the world of Royal and its partners. We thought we'd begin by enticing you with a special feature on Australia's Gold Coast, a destination made available through our Royal Exchange (REX) programme. Think endless stretches of golden beach, pristine surf breaks, boutiques, restaurants and a lesser known green hinterland that makes for some great outdoors experiences. Then there's Goa, a destination that's always been close to Royal's heart - we share some insights into India's smallest (and some would argue prettiest) state, with an emphasis on some unexpected facts. During the monsoon season, we take the opportunity to make sure our resorts stay up to our exacting standards - and our resort restaurants have been among the elements that have seen improvements. So we thought it would be a good time to give you a quick run down on just which cuisine you can find where - from Chinese to Mexican to Italian and of course quality Indian fare. In a new regular for the newsletter, we bring you a Day in the Life of David Hadson, one of Royal's key senior managers, with whom many of our members will be familiar. There's an update on renovations at Haathi Mahal in the News section, as well as an exciting announcement as regards this newsletter. The Q&A section will leave you a whole lot more enlightened about management charges, RCI and ICE. Plus, we're blushing from the testimonials we received from recent Royal holidaymakers and for those thinking of booking soon, we've got three great promotions for you to consider. Read on for the Royal treatment...
Esperanca Patricio
Group Administration Director
South East Asia
ROYAL NEWS
Royal Reporter Delivered to your Desktop!
As Royal Resorts continues to expand the reach of its services to members, it's become clear that with so much happening, we need to keep you all as informed as possible - but in a way that's dynamic, interesting and informative. That's why we're excited to announce that Royal Reporter is to go out to members as an E-zine, at the very least on a quarterly basis...
TELL US WHAT YOU THINK
At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you
All member letters and testimonials published
win a Rs. 4,500 'thank you' voucher redeemable
towards holiday bookings with Royal Exchange.
If you have a story you would be happy to
share, simply send your story/testimonial along with some
relevant holiday snaps to royal@royalperspective.com and if your entry makes
it to print or web your REX account will be
credited with Rs. 4,500 - it's that easy!