It's a reflection of the communal atmosphere we try and create here at Royal that we are constantly receiving letters, emails and postcards from members sharing their holiday experiences - whether short notes of thanks or longer tales of good times had...here are just a couple that landed in our mailbox recently...

Dear Espy,

We'd like to thank you for a lovely time in Bali. It felt like we were millionaires. Thanks again and we hope to see you at the end of December or the beginning of January.

Thea & Auke Shikma, Ireland

My husband Harshal and myself, Sonia, have been associated with RGBC since 2002. Both of us love traveling; we are holiday freaks and thank god our two wonderful daughters have carried the same quality!
As regards RGBC, as the name indicates the club is Royal and Generous in all respects. The customer-care people, the staff, the Housekeeping everybody is very friendly and helpful. What we like about RGBC is the TRANSPARENCY, FLEXIBILITY and GENEROSITY. They have always maintained a bond of personal relationship and have adjusted to all our needs and requirements in respect of choice of apartments, rolling over of points, in selecting the resort, upgrading us to new facilities and providing the best possible options for maximizing the usage of our holidays.
The stay at RGBC can be defined bywords like safe, secure, relaxing, trustworthy, caring, hassle-free. Service is always prompt and helpful.
After experiencing all these pampering memories we have decided to upgrade our membership from GOLD TO TITANIUM. In fact we will definitely enter our existing membership for another term of 25 years for the next generation.
Staying with RGBC has been a dream come true and all you people who are thinking of taking the membership go AHEAD without hesitation ENJOY your holidays!

Sonia & Harshal Benadikar

Our holiday at the Royal Goan Beach Club at Benaulim, between the 27th of April and the 2nd of May this year was really wonderful. We went as an extended family, with two married daughters and a grandson. The ambience, facilities in the room and service were all excellent. We also spent a lot of time in the beautiful swimming pool, sipping on Breezers and beers! The maintenance of the resort and the garden was really something far beyond our expectations. The food and snacks available were good and well priced.

Mr. Fernandes went out of his way to make everything very comfortable for us, you can see from our happy faces in the photograph how much we enjoyed our holiday. My husband and I have been to Haathi Mahal before, but the layout of this resort and proximity to the beach makes it the ideal holiday choice for families. There are plenty of good restaurants in the vicinity too. We topped off our stay with an Ayurvedic massage that was most relaxing.
Congratulations on a wonderful resort beautifully maintained and thanks for a great holiday.

Brinda Abreo

 

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TELL US WHAT YOU THINK

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Click here to take the survey