EXTENDING ROYAL'S REACH SURVEY
As Chairman John Spence explained earlier this issue, expansion is key to the future plans of the Karma Royal Group.
Of course, our plans for growth must reflect the needs and desires of our clientele - and that's precisely why we want to get your feedback on where you'd like to see resorts appearing in the future. We'd be really grateful if you could complete the following survey before 31st December 2011. Provide us with your contact details and we'll make sure that you are entered into a Free Prize Draw. The first 5 people drawn out of the draw will win 1 free bonus week for use at a Royal Resort during 2012.
CONTENTS
THE MANAGEMENT CHARGE
A great favourite with Members, the Annual Management Charge Free Prize Draw is on again - and with the opportunity of winning up to three years of Management Charges paid for you, no wonder it's so popular! And even better this year, there are even MORE prizes on offer, so MORE chances to win!
TELL US WHAT YOU THINK
At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you
All member letters and testimonials published
win a US$100 'thank you' voucher redeemable
towards holiday bookings with Royal Exchange.
If you have a story you would be happy to
share, simply send your story/testimonial along with some
relevant holiday snaps to royal@royalperspective.com and if your entry makes
it to print or web your REX account will be
credited with US$100 - it's that easy!