At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Name

Member Number

Email Address

Date of Transaction

Who Assisted You?

My Query Was Resolved

:
:
:
:
:
     : Yes Partly No

Staff was professional and helpful Strongly Agree Agree Disagree Strongly Disagree Staff was proactive and informative Strongly Agree Agree Disagree Strongly Disagree Service was prompt Strongly Agree Agree Disagree Strongly Disagree Information was what I needed Strongly Agree Agree Disagree Strongly Disagree Procedures were clear and easy to understand Strongly Agree Agree Disagree Strongly Disagree Rate our overall service Very Good Good Average Poor

Comments

How can we serve you better?

Security Code

:
:
:

* All fields are mandatory

 

CONTENTS

THE MANAGEMENT CHARGE

 

A great favourite with Members, the Annual Management Charge Free Prize Draw is on again - and with the opportunity of winning up to three years of Management Charges paid for you, no wonder it's so popular! And even better this year, there are even MORE prizes on offer, so MORE chances to win!

Read More

TELL US WHAT YOU THINK

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Click here to take the survey