When you joined Royal Resorts, you probably thought you were joining a Holiday Club. But with a host of new products coming online including three distinct resort brands - Royal, Karma and now Chakra - Karma Royal Group is something much more, catering to all of your lifestyle needs.

We hope and trust that your experience with Royal Resorts has fulfilled all of your expectations, delivering a wide variety of global vacation experiences defined by attentive service, quality accommodations and select destinations. And most would be happy with that. But since you joined our growing family of bon vivants - those who enjoy the good things in life - the Royal brand has evolved considerably and with it the portfolio of exciting products that you are able to access as members.

For a start, the Karma Royal Group now incorporates three global resort brands - Royal, Karma and the brand new Chakra (more of that in feature two!) While all deliver consistent standards of excellence, guests can opt for different levels of luxury according to their preference - offering more choice and a growing global network of exciting resorts. While Karma is the pinnacle of 5 star luxury, Chakra is its 4.5 star counterpart, still defined by outstanding destinations and levels of service. As a member of Royal Resorts, you have privileged access to both of these brands, with substantial discounts available on rack rates and a range of options for using your membership towards holidaying in these elite properties. Royal itself continues to add exciting new resorts to its portfolio in destinations around the world.

But it's not just the resorts themselves. Karma Royal is now unrolling a global portfolio of unique beach clubs, defined by high design, attentive service, outstanding food and beverage and top flight international entertainers, from DJs to musicians. Karma Spa is a burgeoning brand in and of itself, which has already won numerous awards and accolades, as have our resorts, restaurants and staff. Karma Royal is continuing to develop exclusive relationships with partner brands to bring you an even greater choice of leisure experiences in the realms of hospitality, food & beverage, entertainment and retail - oh, did we mention our plans for a shopping centre and nightclub in Bali?!

As we grow, we also need to refine the membership experience of course - which is why we are in the midst of establishing an all new approach to customer relations, designed to make it easier for you to get the most out of your membership with the minimum of confusion, considering all the new products we are bringing on line. We'll be launching the new interface, "Odyssey", very soon which of course will be featured here in Royal Reporter.

To find out how you can get the most out of all these exciting new services, simply contact your Royal Exchange Servicing Office - rexindia@royalperspective.com

 

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THE MANAGEMENT CHARGE FREE PRIZE DRAW WINNERS FOR 2012

 

The Management Charge Department would like to thank all members who sent their payments on or before 12th December 2011 in order to qualify for automatic entry into the 2012 Management Charge Free Prize Draw, and congratulate the following lucky Prize Winners

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TELL US WHAT YOU THINK

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

Click here to take the survey