Terms & Conditions

Introduction

This web site and the related web sites contained herein (collectively, the "Site") make available information on hotels, resorts, and other transient stay facilities (each a "Property") owned or managed by and/or its subsidiaries and affiliates (collectively, "Royal Resort"), and other timeshare and travel‐related or consumer goods and services. Exclusively Royal Resort and/or its various third party providers and distributors offer the Site, and the services of each of its modules.

The terms and conditions set out below ("Conditions") apply to your use of the Site including the use of the information services offered on the Site.

In accessing, using, viewing, transmitting, caching or storing this Site or any of its services, functions, materials, or contents, you shall be deemed to have agreed to each and all the Conditions and notices in this Site without modification. Further, you agree to be bound by these Conditions so please carefully read this section before proceeding. If you do not accept these Conditions, you must refrain from using the Site. These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.

Site

The Site makes available information relating to timeshare and resorts owned or managed by the Royal Resorts Group consisting of Royal Goan Beach Resorts Pvt Ltd, Prestige Holiday Resorts Pvt Ltd and Regal Vacation Concepts Pvt Ltd, all companies registered under the Indian Companies Act, 1956.

Trademarks

The Site contains the name, trade and service marks, logos, devices of "Royal Resort", "Royal Goan Beach Club", "Royal Holiday Club", "All India Holiday Club", "Royalty Gold" and other valuable trade and service marks owned by Royal Resort or licensed to Royal Resort to distinguish its services and products (collectively referred to as "Royal Resort Intellectual Property"). Royal Resort Intellectual Property is protected from copying and simulation under national and international laws and may not be reproduced, copied or otherwise used in any manner whatsoever, on any material whether tangible or intangible, without the express prior written permission and consent of Royal Resort. Without limitation, you must not use any of the said trade or service marks, either alone or in conjunction or combination or variation with other trade and service marks, logos and devices:

  • In or as the whole or part of your own trade marks;
  • In connection with activities, products or services, which are not undertaken or provided by Royal Resort;
  • In a manner which may be confusing, misleading or deceptive; or
  • In a manner that disparages Royal Resort or its information, products or services (including the Site).

Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the trademarks without the written permission of Royal Resort or such other party that may own the trademarks.

Copyright

The Site, including each of its modules, is the copyrighted property of Royal Resort and/or its various third party providers and distributors. The information, text, graphics, images, photographs, videos, sounds, links and all other information and software published or otherwise contained in the Site ("Information") are either owned exclusively by Royal Resort or licensed by Royal Resort and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of Royal Resort.

Without limitation you may not, without such approval from Royal Resort, create derivative works from any part of the Site or commercialize any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party. Unauthorized use of the Site and/or the materials contained on the Site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other web site or in any environment of networked computers is strictly prohibited.

Your use

The Site is for your personal non‐commercial use and the Information may be downloaded or printed by you solely for that purpose. You may only use the Site if you are at least 18 (eighteen) years of age and can enter into binding contracts (the Site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the Site by you and anyone using your password and login information. The right to use the Information is a license only, not a transfer of title, and is subject to the following restrictions:

  • The information may not be used for any commercial purpose or public display, performance, sale or rental;
  • No copyright or other proprietary notices may be removed:
  • The information may not be transferred to another person;
  • Software may not be interfered with in any manner;
  • Every person downloading, reproducing or otherwise using the Information must prevent any unauthorized copying of the Information;
  • You will only use the information for lawful purposes and in accordance with these Conditions.

In addition, you agree that you will not use robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior written consent of Royal Resort (such content is deemed given for standard search engine technology employed by internet search web sites to direct internet users to the Site).

Information

Royal Resort strives to ensure that the information is accurate and reliable. You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Wed Site (refer Condition 8) is general information and is not in the nature of advice.

You also accept that all of the Information is provided on an "as is" basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon Information and the Site or any other material accessed through the Site including via any Linked Web Site.

Whilst Royal Resort seeks to ensure that the Information is reliable and accurate, errors and omissions may occur and therefore, to the extent permitted by law, Royal Resort does not make or give any representation or warranty (express or implied) of any kind as to any matter relating to the Site and any Linked Web Site, including without limitation, as to merchantability, non infringement of intellectual property rights or fitness for purpose.

In particular Royal Resort does not warrant that:

  • The Information or any other material accessed through the Site including via any Linked Web Site is reliable, accurate or complete including, without limitation, information relating to prices and availability; or
  • Your access to Information or any other material accessed through the Site including via any Linked Web Site will be uninterrupted, timely or secure.

Royal Resort is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material.

Royal Resort may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such changes without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions.

Royal Resort does not guarantee that the Site will operate continuously or without interruption or be error free. Royal Resort may suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.

Liability Disclaimer & Exclusion

In no event shall Royal Resort be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:

  • If the breach related to services the remedy will be limited to the supply of the services again or payment of the cost of having the services supplied again; and
  • If the breach related to products and the products can be repaired the remedy will be limited to repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.

The limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis even if we have been advised of the possibility of such damage.

If you are dissatisfied with the use of the Site, or any of the products, services, members, suppliers and/ or buyer offered in connection therewith or associated therewith, as the case may be, your sole and exclusive remedy shall be to discontinue use of the Site.

Specific Warnings

You must ensure that your access to and your use of the Site is not illegal or prohibited by laws which apply to you.

You must take your own precautions that the process which you employ for accessing the Site does not expose you to the risk of virus, corrupted data, worms, other instructions or design that would erase data or programming or cause the Site or any equipment or system to become inoperable or incapable of being used in the full manner for which it was designed, or be subjected to malicious computer code, computer program routine or process or other forms of interference which may damage your computer system. Without limitation, you are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. For the removal of doubt, Royal Resort does not accept responsibility for any interference or damage to your computer system which arises in connection with your use of the Site or any Linked Web Site.

Royal Resort does not guarantee or warrant that any material available for downloading from the Site or any Linked Web Site will be free from any virus, infection or other condition which has contaminating or destructive properties. You are responsible for taking sufficient precautions and checks to satisfy your own particular requirements for accuracy of data input and output.

You must ensure that any information which you provide to Royal Resort is accurate and complete and does not contain any virus, malicious computer code, computer program routine or process or other form of interference which may damage the computer system of Royal Resort or the Information or which may detrimentally interfere with or surreptitiously intercept or expropriate any Royal Resort system, data or information.

Linked Websites

The Site may contain links to other web sites ("Linked Web Sites"). Those links are provided for convenience only. Royal Resort provides such links solely as a convenience to you and for information purposes only. Royal Resort has not reviewed all of the information on these other websites.

You acknowledge and agree that Royal Resort does not have any control over the content or availability of Linked Web Sites and accepts no responsibility for the content, privacy practices or any other aspect of Linked Web Sites.

Links with Linked Web Sites should not be construed as an endorsement, approval or recommendation by Royal Resort of the owners or operators of those Linked Web Sites, or of any information, graphics, materials, products or services referred to or contained on those Linked Web Sites, unless and then only to the extent expressly stipulated to the contrary. If you decide to access the Linked Web Sites, you do so at your own risk.

Reservations

The reservations feature of the Site is provided solely to assist Members / Customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose.

You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions. You agree to supervise all usage by minors of this Site under your name or account. You also warrant that all information supplied by you or members of your household in using this Site is true and accurate and without limitation, or any false or fraudulent reservations.

You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.

Unit reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions.

You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party web sites or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

No contract will subsist between you and Royal Resort or any of its affiliates in respect of any services or products offered through the Site unless and until Royal Resort accepts your order by e‐mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site.

You undertake that all details you provide to in connection with any services or products which may be offered by Royal Resort on the Site (including Unit / hotel reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Royal Resort reserves the right to obtain validation of your credit card details before providing you with any services or products.

Termination of Access

If you breach any of these Conditions your license to use the Site will terminate immediately without the necessity of any notice being given to you.

Otherwise Royal Resort may terminate access to the Site at any time without notice.

The provisions of these Conditions excluding, limiting and disclaiming the liability of Royal Resort will nevertheless survive any such termination.

Indemnification

You agree to indemnify and defend and hold us and our subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, made by any third party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party. Royal Resort's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Communication

With respect to all communications made to Royal Resort on or through the Site including, without limitation, feedback, questions, comments and suggestions (the "Communications"): (a) no right of confidentiality shall apply to the Communications and Royal Resort shall have no obligation to protect the Communications from disclosure; (b) Royal Resort shall be free to reproduce, use, disclose and distribute the Communications to others; and (c) Royal Resort shall be free to use any ideas, concepts, know‐how or techniques contained in the Communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information.

General

Royal Resort does not accept any liability for any failure by Royal Resort to comply with these Conditions where such failure is due to circumstances beyond its reasonable control.

If Royal Resort waives any rights available to it under these Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

If any of these Conditions are invalid, unenforceable or illegal for any reason, the remaining Conditions shall nevertheless continue in full force. You are completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of the Site.

Privacy

Royal Resort respects the privacy of the users of this Site. Your use of the Site is subject to Royal Resort Privacy Policy. If you would like to view the privacy practices please review our Privacy Policy available on the Site. By using our site, you consent to your personal information being processed as set out in our Privacy Policy.

Governing Law & Jurisdiction

These Conditions are governed by and construed in accordance with the laws in force in India applicable to contracts entered into and to be performed entirely within India, without reference to conflicts‐of‐law rules. You agree to submit to the exclusive jurisdiction of the courts of Goa, India for any disputes arising out of or related to the Site. All disputes which cannot be resolved between the parties and causes of action, arising out of or connected with the Site, shall be resolved individually without resort to any form of class action.

Return to Site

To return to the Site, click where indicated. By doing so, you acknowledge that you read, understood and accepted these Conditions.

Refund Policy

We are in service sector and as such we did not entertain request for refund of any payments done on our payment Gateway. Should you need any help with the making of your payment, please contact the Management Charge Department:
E-mail: mchargeindia@royalperspective.com Telephone: +(91) 832 2720530 – 533

Duplicated payments, payment errors

In the event of credit card fraud or unauthorized use of your credit card by third parties, you should contact your bank or card issuer immediately upon becoming aware of such unauthorized use. If you suspect an unauthorized or fraudulent payment was made, please contact our Management Charge team immediately. We do refund unauthorized transactions and duplicate transactions. We will refund duplicate payments that were made by mistake.

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

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Feedback Form

At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple Odyssey Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you

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