CHAIRMAN'S MESSAGE
Dear Royal Members
As many of you will know, India is very special to the Karma Royal Group, indeed it was here that I and a small team of dedicated individuals first began our hospitality odyssey that has seen not one but two brands establish themselves as amongst what I would like to think are the very best in the industry. That success is reflected in my plans for future growth across the subcontinent, which as I have previously announced includes adding at least two new resorts a year over the next few years. The Karma Royal Group is working towards building a portfolio of at least 15 Resorts in India, by 2015 - or perhaps even
earlier. We are also looking for new properties in Bali which also remains a favourite destination with our members.
In the Caribbean, the Little Harbour Island (that bears an uncanny resemblance to a leaping dolphin!) is to be the home of our next Karma property, Karma Bahamas.
And I am also looking for new projects in Europe to partner our new resort the AlpenClub in Schliersee, Germany. If you have not yet made plans to visit the AlpenClub I would encourage you to do so. This beautiful property is a wonderful base from which to explore Germany and really does offer members a superb European
holiday experience.
If you would like to help us in our plans for expansion, please do drop us a line and let us know where you would like to see the next Royal Resort. E-mail locations@royalperspective.com, or click on to our survey 'Extending Royal's Reach' in this edition of the newsletter with free Bonus Week prizes to be won.
With kind personal regards,
John Spence
Chairman
Karma Royal Group
CONTENTS
THE MANAGEMENT CHARGE
A great favourite with Members, the Annual Management Charge Free Prize Draw is on again - and with the opportunity of winning up to three years of Management Charges paid for you, no wonder it's so popular! And even better this year, there are even MORE prizes on offer, so MORE chances to win!
TELL US WHAT YOU THINK
At Royal Resorts, we aim to achieve the highest standards of customer service. But for us to be able to do this effectively, we need to hear from you. It is your feedback that drives change and improvement, ensuring that your holiday experience is always optimal. To make things simpler, we have created a simple REX Customer Feedback form that can be completed within about five minutes. We'd be really grateful to hear from you